Terms of Service

These Terms of Service ("Terms") govern the provision of AI automation services ("Services") by Scaling Technology Partners, LLC, a Nevada limited liability company ("Company," "we," "us," or "our"), to the customer identified in the associated order, invoice, or subscription ("Customer," "you," or "your").

By purchasing, accessing, or using the Services, you agree to be bound by these Terms. No physical signature is required for these Terms to be enforceable.

1. Services

We provide professional AI automation services designed to help you engage your customers more effectively and streamline your workflow processes. The specific features, deliverables, and tools provided will depend on the service plan you have selected.

To receive the Services, you agree to provide timely access to relevant tools, accounts, data, and systems, and to collaborate with us as reasonably requested. Delays in providing such access or collaboration may delay or limit our ability to deliver the Services and do not relieve you of payment obligations.

2. Term & Renewal

• Monthly Term: If you select a monthly plan, the term is one (1) month, automatically renewing each month unless canceled in accordance with Section 7.
• Four-Month Term: If you select a four-month plan, the term is four (4) consecutive months, automatically renewing for additional four-month terms unless canceled in accordance with Section 7.
• Renewal will be at the then-current rates unless otherwise agreed in writing.

3. Fees & Payment

• All fees are due in advance of each term and are non-refundable except as expressly stated in these Terms.
• Payment may be made by credit card or ACH transfer.
• A valid payment method must remain on file with us while Services are being provided.
• If payment fails or is revoked, we may suspend or terminate Services until payment is received.
• We may adjust pricing at renewal with prior notice.

4. Customer Responsibilities

You agree to:

1. Provide accurate and timely information necessary for us to deliver the Services.
2. Maintain any required accounts, tools, integrations, or third-party services necessary for the Services to function.
3. Grant us necessary administrative access to relevant systems or platforms as needed to perform the Services.
4. Collaborate in good faith, including timely review of deliverables and responding to requests for feedback or input.
5. Use the Services in compliance with all applicable laws and regulations.

Failure to meet these obligations may impact the performance of the Services and does not release you from payment requirements.

5. Intellectual Property

All intellectual property rights in any tools, code, processes, or materials we provide remain our exclusive property. You are granted a limited, non-exclusive, non-transferable license to use the deliverables solely for your internal business purposes during the term of this agreement.

6. Data Ownership & Protection

• Customer Data Ownership: Any data, content, or information you provide to us, or that we collect or process on your behalf during the course of delivering the Services ("Customer Data"), is and shall remain your sole property.
• Use of Data: We will access and process Customer Data only as necessary to provide the Services or as otherwise authorized by you in writing. We will not sell, rent, or use Customer Data for any unrelated purposes.
• Data Protection: We will implement commercially reasonable administrative, technical, and physical safeguards to protect Customer Data in accordance with applicable privacy laws and industry best practices, including applicable U.S. data protection regulations and, where relevant, GDPR principles.
• Return or Deletion: Upon request or termination of Services, we will return or securely delete Customer Data in our possession, except as required by law to retain.

7. Cancellation & Termination

• Notice Requirement: Both monthly and four-month term plans may be canceled by either party with at least 30 days' written notice prior to the desired cancellation date.
• Services will continue through the end of the applicable notice period, and all fees due for that period remain payable.
• We may terminate for material breach by you if such breach is not cured within 10 days of written notice.

8. No Guarantee of Results

While we will provide the Services in a professional and workmanlike manner, we do not guarantee specific results or outcomes from the Services. Performance may depend on factors beyond our control, including your own actions and market conditions.

9. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability for any claim arising out of or relating to the Services will not exceed the total amount you have paid to us for the Services in the three (3) months immediately preceding the claim.
• We are not liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, loss of goodwill, loss of business opportunities, or loss of data, even if we were advised that such damages might occur.
• We are not responsible for delays or failures in performance caused by circumstances beyond our reasonable control.
• You agree to indemnify and hold us harmless from any third-party claims arising from your misuse of the Services or your failure to comply with these Terms.

10. Confidentiality

We will treat your non-public business information as confidential and use it only to perform our obligations under these Terms. This obligation does not apply to information that is publicly available, already known to us, or independently developed.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Nevada, without regard to conflict of laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Clark County, Nevada, and both parties consent to personal jurisdiction there.

12. Acceptance of Terms

By making payment for the Services, signing an order form, clicking "I Agree" (or similar) on a website or digital form, or by using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

13. Entire Agreement

These Terms, together with any associated order or invoice, constitute the entire agreement between us and you regarding the Services and supersede all prior discussions or agreements.

14. Changes to Terms

We may update these Terms from time to time by posting a revised version on our website. Continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.